Hi, Could you introduce yourself?
Hi I'm Melanie Malott and I am the Senior Talent Acquisition Partner at Emarsys North America. I head up Talent Acquisition for the Americas and work with hiring managers on everything from recruitment to interview training and preparation. I'm originally from Cincinnati, but have been in Indianapolis for the last 8 years.
What are you working on?
Given our biggest verticals are E-Commerce and Retail, we're seeing a lot of changes in these industries due to the pandemic. Globally, we're putting a focus on growing our new business sales team as more companies and marketers are realizing the importance of having an online presence.
What are the challenges and successes you’ve faced at Emarsys?
Many of the challenges I have faced have been symptoms of the fact that we are a fast growing business. Being able to create formal interview processes that would be followed consistency by those that are not used to working with an internal recruitment function in partnership is always a challenge.
I've had many successes including establishing and strengthening the employer brand of the company using Glassdoor as well as rolling out an interviewing training series for all hiring managers and teams.
What are your goals?
My goals are mainly centered around my ability to make a difference and inclusion. I believe a big part of the reason why there is a lack of diversity in tech is not only because of the lack of access to opportunity, but the lack of inclusion. I would like to continue to be in a role/space where I am able to keep these issues top of mind and make tangible changes to help to improve this.
Do you have a mentor?
I wouldn’t say that I technically have a mentor, but I do try to create a network of individuals that I can reach out to professionally that are at various levels. I make it a point to connect with 1-2 of them each quarter. Additionally, I also try to keep it broad in terms of their function or industry. While its important for me to hear from others within HR, I also enjoy learning more about what is going on within tech from their perspective.
Do you mentor anyone?
I try to stay connected with organizations and groups that have had an impact on my growth and development. I had the opportunity to participate in Indiana University's CEWiT WiT e-Mentoring Program where I was able to be a mentor. Though it was for a short duration of time, we are still in touch today.
What could society do to better foster female talent?
It is possible to foster talent when you don't know what they value. Though we are seeing a lot of change happening in society, I still believe there is too talking going on and not enough listening from those that do not identify as female. The more we can see and hear all female voices amplified, the sooner we can begin to shift to a more equitable society.
What advice would you give to people getting into your field?
Get to know your self. To some degree I think we all understand what it is that we're good at, but we do not always understand how that can translate into a career. Doing information interviews with people in a variety of roles across HR/People functions is a great way to understand not only what a job might look like from day to day but also how that could differ based off of the size/industry of that organization.
What’s the best and worst advice you have received?
o Some of the best work advice I've gotten is related to career flexibility. It's important to have a general idea of how you'd like to progress, but even more important to be flexible on how you get there in terms of the experiences you want to have. I would say the worst advice I've gotten is just work hard and you'll be fine.
Who do you follow? What blogs do you read?
I'm a huge fan of podcasts, but I generally follow those that are looking to understand the 'why' behind events that are occurring in the tech ecosystem. In terms of recruitment I'm a big fan of the Recruiting Toolbox Blog and the Hire Power Radio Show and Podcast.
What’s the best way to keep up to date with what you’re doing?
I post very consistently on LinkedIn so feel free to connect with me and reference how you found me.